ACTION-BASED EMAILS

Rethink email—now more personal and perfectly timed than ever

Skip the mass sends. Automatically send personalized emails based on what users do, from welcome messages to gentle nudges and re-engagement.

Trusted by over 1,500+
product-led companies

MORE THAN JUST EMAIL

Messages that meet the moment

Target

Trigger emails that react instantly to user actions, powered by product data.

Connect

Amplify each message with emails that lead to in-app tours—and back again.

Measure

Track exactly how messages drive engagement and growth.

EASY-TO-BUILD EMAILS

Craft messages in minutes, not hours

Keep things simple with one tool for all your messaging. Drag, drop, and go—no HTML needed—for a smooth, consistent, on-brand experience across channels.

Drag-and-drop

Build emails easily—no HTML required and simple to copy messages from other tools.

Templates

Save any email as a template for effortless, on-brand messages every time.

Personalization

Go beyond {NAME} and customize with meaningful details that add context.

TRIGGER MESSAGES ON BEHAVIOR

Make email strategic with connected messaging

Unified data, audiences, and events to build emails that connect your product and messaging. Keep users moving forward—all without juggling tools.

Workflows

More than one-off sends. Build complete workflows that guide users from point A to B.

In-app experiences

Drop links to in-app experiences in emails to bring users exactly where they need to go.

Multi-channel analytics

Go beyond clicks—see the full impact of connected workflows on engagement and conversions.

EMAILS THAT GET OPENED

Give users a reason to pay attention

Users get flooded with emails, but behavior-based messages break through the inbox by delivering what’s relevant, when it matters most.

Branched workflows

Different messages for different users, based on what they’ve been up to.

Custom audiences

Build specific segments of users based on key attributes for more on-point emails.

Event triggering

Send messages after users take action in the product or (better yet) when they don't.

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ADDITIONAL FEATURES

Extras that go the extra mile

Preview & test

See how emails look on any device and easily send yourself tests.

Suppression lists

Easily manage a list of people who shouldn't get messages.

Analytics

Track sends, opens, and clicks for every single message.

Integrations

Connect Appcues to the rest of your org's tech stack.

Low code builder

Easily add and re-order content blocks with drag-and-drop. 

Templates

Save any email as a template for future use.

HTML

Quickly migrate emails from another tool by copying the code.

Personalization

Tailor message content based on unique user attributes.