Appcues + Fullstory

Appcues' Fullstory Integration makes it easy to learn more about users by watching them interact with your product and in-product experiences.

Pass both flow interaction and click-to-track events from Appcues, making it easier to get deeper insights in a matter of minutes.

• Watch users interact with flows to ensure they are working as intended, the copy is clear, the content displays as desired, etc.
• Identify users who offer a negative NPS score, then watch their session to understand their in-product interactions and frustration better
• Track users who fail to complete core flows, then watch their session to understand why
• Measure engagement with a beta or new product, then discover how users are exploring the feature and what additional in-app guidance might be needed
• Spot user issues, confusion, or points of friction in a session and quickly create or adjust your Appcues flows to limit those problems