About this integration
Appcues' Zendesk Support Integration makes it easy to show in-product interaction data to enable support teams in their conversations. It also allows for the creation of Appcues flows, goals, and segments based on Zendesk Sell Contact Record properties.
- Send service and support data like CSAT and ticket volume from Zendesk to Appcues for better in-app targeting and personalization
- Update the Zendesk Sell Contact Profile notes section after a user completes, skips, or interacts with an in-product experience (flow, checklist, etc.) to better inform support conversations
Who can use this feature
💰Zendesk Support via Appcues is available on Growth and Enterprise plans.
About Zendesk Support
Zendesk is a complete customer service solution that’s easy to use and scales with your business.