About this integration
Appcues' Zendesk integration allows your customers to search your knowledge base directly into your in-app resource center. Deliver real-time help and guide users to the right support documents when they need them most.
With this native integration, Appcues and Zendesk work together to ensure users can access up-to-date support documentation without leaving your product, providing a more cohesive user experience.
- Display relevant Zendesk articles in your Appcues in-app resource center, improving user self-service
- Automatically pull in new and updated articles from your Zendesk knowledge base to ensure users always see the latest content
- Empower users to solve problems independently, reducing support ticket volume and increasing satisfaction
- Provide users with instant access to FAQs, tutorials, and troubleshooting guides, exactly when they need it
Who can use this feature
💰Zendesk in Appcues' Launchpads is available on Growth and Enterprise plans.
Workflows
About Zendesk
Zendesk is the champion of great service everywhere for everyone, and powers billions of conversations, connecting more than 100,000 brands with hundreds of millions of customers over telephony, chat, email, messaging, social channels, communities, review sites and help centers.
