Appcues + Freshdesk

Appcues' Freshdesk integration allows your customers to search your knowledge base directly in your in-app resource center. Deliver real-time help and guide users to the right support documents when they need them most.

With this native integration, Appcues and Freshdesk work together to ensure users can access up-to-date support documentation without leaving your product, providing a more cohesive user experience.

• Display relevant Freshdesk articles in your Appcues in-app resource center, improving user self-service
• Automatically pull in new and updated articles from your Freshdesk knowledge base to ensure users always see the latest content
• Empower users to solve problems independently, reducing support ticket volume and increasing satisfaction
• Provide users with instant access to FAQs, tutorials, and troubleshooting guides, exactly when they need it